Privacy Policy

Introduction

brightcorex S.L. ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brightcorex.top and use our dental insurance comparison services.

Data Controller Information

The data controller for your personal information is brightcorex S.L., a company registered in Spain with registration number B81349752. Our registered office is located at Calle San Juan 47, 28859 Madrid, Community of Madrid, Spain.

Data We Collect

We collect various types of information in connection with the services we provide, including:

• Personal Information: Name, email address, phone number, postal address, date of birth, and other contact details you provide when requesting quotes or contacting us
• Insurance Information: Current insurance status, coverage preferences, family size, and specific dental care needs
• Technical Information: IP address, browser type, device information, operating system, and website usage data
• Communication Data: Records of correspondence when you contact us via phone, email, or contact forms
• Marketing Data: Your preferences for receiving marketing communications and your communication preferences

How We Use Your Information

We use the information we collect for various purposes, including to provide and improve our services. Specifically, we use of your data for the following purposes:

• To provide dental insurance comparison services and generate personalised quotes
• To communicate with you about our services, respond to your enquiries, and provide customer support
• To process and facilitate insurance applications and connect you with appropriate providers
• To send you marketing communications about relevant insurance products and services (with your consent)
• To improve our website, services, and user experience through analytics and feedback
• To comply with legal obligations and protect our legitimate business interests
• To prevent fraud and ensure the security of our services

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: For marketing communications and optional services where you have given explicit consent
• Contract Performance: To provide the insurance comparison services you have requested
• Legitimate Interests: For business operations, fraud prevention, and service improvement
• Legal Compliance: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We may share your personal information in the following circumstances:

• Insurance Providers: With licensed insurance companies when you request quotes or express interest in their products
• Service Providers: With trusted third-party service providers who assist us in operating our business
• Legal Requirements: When required by law, court order, or regulatory authority
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users or others

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we retain customer data for up to 7 years after the last interaction for business and legal compliance purposes. Marketing data is retained until you withdraw consent or request deletion.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. We ensure that such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or need to contact us regarding privacy matters, please get in touch with us using the following contact information:

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your personal data in accordance with applicable data protection laws. In Spain, this is the Agencia Española de Protección de Datos (AEPD).